NEGATIVE VS POSITIVE FEEDBACK IN A WORK PLACE

 

NEGATIVE VS POSITIVE FEEDBACK IN A WORK PLACE


                                 Figure 01 [talentadore.com, 2021]

 

Feedback is something, needed in a work place to evaluate one’s performance. Mostly many companies evaluate their employee’s performances via feedbacks at least once in a year. Feedbacks are not only to evaluate the employees’ performances but to evaluate the company as well, as the feedbacks will make effects in the company’s wellbeing. Feedbacks can be positive and negative, but both feedbacks should be welcome to find the shortfalls and fulfillments in a company.


Feedback methods in the work place

  • Performance reviews
  • Suggestion Box Setup
  • Employee surveys: e.g., issuing feedback forms among the employees (questionnaires) and virtual surveying methods (Google form, mobile survey applications, etc.)
  • Team meetings [grosum.com, 2021]

Elements of effective feedback

Timeliness:- The most effective feedback is given when it is given when it is needed. Provide comments as soon as the team member is able to take action to improve, preferably right after the event.

Communicative:- Feedback that promotes a collaborative environment. Unlike written feedback, conversational feedback allows team members to raise questions and clarify issues.

Effective:- feedback is helpful and provides positive solutions. Only constructive criticism should be directed at actions or tasks that can be improved.

Specific:- feedback is critical so that team members are aware of their own strengths and weaknesses. This enables them to hone specialized abilities.

Detailed:- Giving specifics with feedback might assist team members gain a better understanding of where they can improve. Provide specific information about upcoming events and tasks. 


Positive feedbacks

Advantage of Positive feedbacks

It helps employers discover their employees’ specific skills and assign them to the departments in which they'll excel the most[bizfluent.com, 2021].

  • It lets employees know where they need to build upon their skills and motivates them.
  • It also helps build a rapport between business owners and employees since they often don’t have time to engage in extended conversations with one another.

Disadvantage of Positive feedbacks

Positive feedback that points out areas where an employee can improve; might reduce employees’ morale and motivation[bizfluent.com, 2021].

  •        The employer must prepare, conduct and share the feedback with employees, which can lower productivity.
  •        Feedback might not always be accurate, false feedbacks also can be documented, so can end up evaluating the employees unfairly.


Negative feedbacks

 Advantage of Negative feedbacks

-        It improves productivity and work relationships.

-        Issues can be resolved immediately.

-        Lead to the success of the company.

-        No discrimination is maintained in the feedback.

-        Disadvantage of Negative feedbacks

Ø  It reduces the transparency between employees and management.

Ø  Increased Distrust in Leaders

Ø  The time-consuming process

Ø  It provides biased opinions.

Ø  Employees get demotivated due to the negative vibration.

                                        Figure 02 [liveadmins.com, 2015]


Conclusion

Both positive and negative feedback are essential to rectify and to develop the company’s betterment. Therefore, guide the employees to change their negative perspective on feedback systems.



References

bizfluent.com, 2021, Advantages or Disadvantages of a Positive Feedback System, Available at: https://bizfluent.com/info-12018576-advantages-disadvantages-positive-feedback-system.html. [Accessed on 2021.11.30]

grosum.com, 2021, Employee feedback methods, Available at: https://grosum.com/blog/employee-feedback-methods-2/. [Accessed on 2021.11.30]

liveadmins.com, 2015, Top 4 Ways in Which Customer Feedback Helps an Organization, Available at: https://www.liveadmins.com/blog/top-four-ways-in-which-customer-feedback-helps-an-organization/ [Accessed on 2021.11.30]

talentadore.com, 2021, What is Feedback, Available at: https://talentadore.com/feedback-promotes-growth/. [Accessed on 2021.11.30]


 




Comments

  1. Buddhika JayarathnaDecember 5, 2021 at 10:48 PM

    Feedback improves morale and also teaches us more about ourselves, our strengths and weaknesses, our behaviors, and how our actions affect others. It also improves our self-awareness and promotes self-improvement. Good Thoughts share here ,

    ReplyDelete
  2. Sujeewa RupasingheDecember 6, 2021 at 3:03 AM

    In any form constrictive and proactive feedback always assist employees to work on and adjust in meeting ultimate objectives. Very important to understand the capacity of the individual when providing particularly negative areas of improvement required, when extending feedback for them to be effective.

    ReplyDelete
  3. M D S PereraDecember 6, 2021 at 5:37 AM

    Dear Prabath I agree with your article everyone benefits when feedback discussions develop new ideas and solutions and when the recipients of feedback are motivated to make changes based on those. A future-focused approach to feedback holds great promise for motivating future performance improvement.

    Thanks for sharing Prabath

    ReplyDelete
  4. Asitha DDecember 7, 2021 at 6:33 AM

    In a organization there are two way communication, which is Top to bottom & bottom to top. In two way communication feedback are very important for future improvement for individuals as well as organization. However from this article I have learned about what the feedback types & important of it. Overall good learning experience. Thank you for sharing

    ReplyDelete
  5. Nuwansiri RathnayakeDecember 8, 2021 at 3:37 AM

    Positive or negative feedback, both types of feedback are necessary for employee and organization growth. Whether the feedback is positive or negative, it should always be effective and constructive. Otherwise, there will be risk of an employees leaving the company, feeling criticized, demotivated, and disengaged. Valuable thoughts and good article.

    ReplyDelete
  6. N R Waduge. MBADecember 8, 2021 at 8:23 AM

    Feed back system in an organisation basically develop the the relationship between both employees and employer. I suggest, obtain feedback from employees in periodically and occasionally may brings solutions to most operational issues. It expedite organisational success.

    ReplyDelete
  7. Sanjaya BandaranayakeDecember 8, 2021 at 9:20 AM

    Good explanation. Whether it's negative or positive employee feedback is an essential component of the growth. Most managers doesn't give enough feedbacks . Managers should give feedbacks in timely manner and be specific on the subject.

    ReplyDelete
  8. Eranda KumaraDecember 10, 2021 at 8:56 PM

    When they provide positive feedback, they are telling their team members what they're doing correctly and should continue to do. Negative feedback is corrective feedback that points out issues with behavior or performance and helps redirect misaligned priorities. Good article and thanks for sharing.

    ReplyDelete

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